Frequently Asked Questions

In order to offer better service, AB Designz has provided some responses to questions usually asked by our clients. If you do not see the answer to your question below, please click here to send us your query.



Our jewelry is under warranty for 6 months against any defects in material or workmanship. This warranty does not cover physical damage that may occur to the jewelry due to rough handling or mishap.

Using our transaction processor, you can pay online by Visa or MasterCard debit or credit cards, American Express, Discover, or Paypal. You may also pay in person, using cash on delivery (COD).

All of our jewelry is made to order, and normally takes 2-5 business days to prepare before delivery. Although we can normally accommodate rush requests, during the holiday season, we aren't able to do so. You should receive your order in approximately 2 weeks. It may take slightly longer during the holiday season, so please order as early as possible.

Yes, your order can be exchanged for a refund for 21 days from date of delivery. Items must be returned in their original condition, original packaging (where boxed) and accompanied by the official receipt. We cannot accept returns of jewelry that shows signs of wear. Custom orders cannot be altered.